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Mobile APPs

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Inventory

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POS

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Sales

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Which One ?

Understanding the pros and cons of a custom and off the shelf software solutions is key to choosing the option that's the best fit for your business.

Off the Shelf

If you need a software solution sooner rather than later? then, off the shelf software is the answer to your prayers.
Packaged software is designed for quick installation and use. It needs to be remembered, however,that a packaged solution may need to be customised and may not be compatible with your current systems, both of which will cancel out the speed benefit.

It might not be always the case, but in general, the mass-produced nature of off the shelf business software results in a low upfront cost for most off-the shelf solutions.
It should be remembered that these solutions may be cheap to purchase initially, but can cost you a lot more over time due to their inefficiencies, and any ongoing maintenance and subscription fees (in case of SaaS).

Off the shelf software may cost a bit less than a custom solution, but if it’s half as capable or efficient you’ll soon lose all that money initially saved. You should consider the hidden cost of modifying your business processes and staffing to fit your business to the software versus fitting the software to your business.

Finally, By choosing an off the shelf software you’re choosing a solution that is available to all of your competitors! This means that innovative and pioneering business ideas can be easily replicated by your rivals after you’ve put in the time and taken the risk in proving them.

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Custom Made

By its very definition custom software is built for the unique challenges of your situation.
It is designed specifically for your unique circumstances, and, when done well, provides an almost perfect solution to your problem.

Custom software can be easily modified and expanded, keeping in-step with your business as it, and technology, morphs and changes over years. You own the software, you can do what you need with it.

The most important aspect of Custom software, is the ability to provide a competitive advantage over your competitors.
It’s something that they don’t have – indeed, your custom solution is something that they can’t have – and as long as it’s well-designed you should soon see yourself getting ahead of your competition.

If you’re looking for a quick fix, a custom software solution may not be for you.
You’ll be facing a development phase that may take several months, which, while eventually delivering a great solution, simply isn’t feasible in certain situations. But the same could often be said for an off-the-shelf solution, as customizing and implementing software that wasn’t built specifically for your business can take a surprising amount of time. It’s not as easy as loading a program and getting an instant benefit.

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Quick Comparison
Metric Off the shelf Custom
Security Depends on the product / Service High
Control Depends on the Product / Service Full Control
Flexibility Low High
Capital Cost High & Upfront (Product), Low (SaaS) Long term
Productivity Low -Medium High
Ownership No Yes
Operational Cost Low High

Packaged Software or SaaS ?

SaaP

Software as a Product or SaaP solutions, require you to purchase a license to use a solution that you will then have to host yourself.
SaaP solutions are an expensive, one-time purchase, with no monthly usage fees but often times require extensive maintenance and update costs. Generally, you do need Internet access to run a Software as a Product solution, but you can typically use it offline or with an intranet connection.

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SaaS

With SaaS, applications, software, and any files created by the user are stored in the Cloud on the provider’s servers and delivered back and forth over the internet.
For this service organizations are charged a regular fee. The provider, in turn, furnishes the user with access to the application in accordance with agreed-upon security, availability, and performance standards. All a user needs in order to access the software is an Internet connection.

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Quick Comparison
Metric Software as a Product Software as a Service
Security High Depends on the service provider
Capital Cost High low
Operational Cost Low (if your firm already has an IT Team) Medium - High (Subscription Fees)
Hardware Cost High Low
Offline Access Yes No
Physical Access to Data servers Yes No
Disasters recovery No Yes

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